I remember the feeling of frustration well. My work on an extensive biography of the Duke and Duchess of Sussex, Finding Freedom, was coming to an end. After hearing countless stories from multiple people close to the couple about how they felt unsupported and unprotected by the institution of the monarchy, it was time to address the matter with the palace side. A chance for them to respond.
“This is nonsense. … We did absolutely everything [for Meghan],” the senior aide told me over the phone. I asked for examples. “Everybody welcomed her, and she was given all the support she needed,” they continued. I asked again. “They forget how accommodating we were when it came to navigating the duchess through her first steps [as a working royal],” the aide added, somewhat curtly. I had several conversations like this over the weeks that followed—each party, be they from Clarence House, Buckingham Palace, or Kensington Palace, for the most part seemingly baffled by the Sussexes’ grievances. Finally, I took what I had and moved on.
Well over a year has passed since these calls, and the full severity of Harry and Meghan’s situation has finally been laid bare. Sitting in front of Oprah Winfrey, the duchess tearfully opened up about her darkest days as a working member of the royal family. Unprotected, undefended, and left to face a near-daily barrage of hateful commentary and negative stories, Meghan revealed how her circumstances had, at times, seen her…